17 May '18, 12pm

8 Signs It's Time to Fire a Bad Client & How to Do It

8 Signs It's Time to Fire a Bad Client & How to Do It

Raise your rates: By a lot. Pick a number you’re fairly sure the client won’t be willing to pay. Then tell them that you’ve gotten busy lately, and since your time is in such high demand, you have to raise your rates to compensate. The client will most likely decline to keep working with you, but if they do surprise you by paying your new rates, you’ll be well compensated for putting up with them. Be direct, but tactful. Take the “it’s not you, it’s me” approach, even if you don’t really feel that way. Highlight why you think your agency isn’t a good fit for the client, but avoid blaming the client for the mismatch. You don’t have to give too many details. Just don’t leave the client wondering why you’re dropping them. Bite your tongue: If you’ve had a terrible time with this client, you might be tempted to tell them what you really think of them. Don’t do this! Keep your ...

Full article: https://www.searchenginejournal.com/difficult-client-8-si...

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