26 May '12, 8am

18 ways 2 take advantage of Facebook and Twitter for your business:Offer excellent customer service,Automate,Know more.

There are now over 900 million users on Facebook and 140 million tweets every day on Twitter. Social media has a plethora of uses, from branding to data capture, market research to customer service and sales. And there are SEO benefits too. Get it right and social media can deliver traffic, sales, brand awareness and more. Get it wrong, however, and you could suffer at the hands of a cynical web-savvy crowd.

Full article: http://www.wordtracker.com/academy/facebook-twitter-for-b...

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