18 Jan '12, 9am

A Peek Under the Hood: How we Manage the SEOmoz Community

Thanks for pulling an all nighter on this one (honestly I need to start taking whatever coffee you and Rand have!). I think a lot of people (mistakenly) assume things come easy to SEOmoz because you guys are so big (e.g. you can easily test things due to high Twitter user numbers and fans/ and can grow a Google+ account in a microsecond), but they don't appreciate the work that went in to growing the company and maintaining such a big brand on a day to day basis - and how they can achieve the same if they stick at it. Thanks for discussing so much of this process as I think it gives the little guys proof they can grow to become a large player. Likewise I'm not sure how you do it, but it's amazing to see the SEOmoz Twitter account respond to so many queries, and there's always a genuine care as to the users problems. If people say "Tool X is broken, FIX IT NOW!", you never ...

Full article: http://www.seomoz.org/blog/a-peek-under-the-hood-how-we-m...

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