27 Feb '14, 6pm

6 Social CRM Solutions

6 Social CRM Solutions

Batchbook -This service is geared toward smaller companies who want to build relationships. It allows you to create relationship histories, so you can keep track of conversations that happen in social media. You can also create to-do lists assigned to specific users. You can save tweets, reply to tweets, retweet, and post on Facebook walls. Even better that Batchbook can integrate with Yesware, MailChimp and a host of other apps. Engagor – You can analyze and monitor what is being said about your company, competitors and anything you want on social media, news sites, forums, and blogs. It allows you and your team to engage with people who are saying these things. Nimble – This service helps you centralize all contacts and communication by merging information from accounts such as IMAP, Google, Skype and other social networks. They can also rank analyze relevant conversatio...

Full article: http://www.searchenginepeople.com/blog/125-social-crm.html

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