30 Jan '14, 9pm

company

Clear communication skills. When you write, are people satisfied or do they need clarification? Are you able to anticipate a person’s next question and answer it preemptively? When you speak, do you answer questions fully but concisely? Can you write an outline? Friendly, helpful and empathetic. Do you put people at ease? Has anyone ever told you that they can “hear your smile over the phone?” (We don’t use phones here, but you get the idea.) Discernment. Can you discern what a person really needs or is trying to communicate, even if they can’t quite articulate it? Do you know when you should use an exclamation point or emoticon and when you absolutely should not? Flexibility. Are you capable of educating and helping total strangers using a variety of methods? Could you write a how-to guide? Conduct a live online training seminar? Answer a question from a potential custome...

Full article: http://raventools.com/jobs/

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