29 Nov '13, 12am

Know What Your Customers Are Going To Ask Before They Ask It: Interview With Jessica Rose by

Know What Your Customers Are Going To Ask Before They Ask It: Interview With Jessica Rose by

Take a step back and look at things from a customer’s perspective, Jessica suggests. If your business deals with specialized terminology, as Majestic SEO does, realize while you and your team know what the terms mean they are often new to most people. At Majestic SEO Jessica deals with questions relating to terms like citation flow and trust flow from customers wondering why they need to care about these things. In cases like this it’s best to have material prepared to help educate your customers, which in turn will help them get more value out of the products and services you offer. An answer Jessica has prepared to describe citation flow is simply: the volume of link juice flowing into a particular site. Majestic SEO has developed a number of unique metrics to help website owners make good decisions about backlinks. Majestic SEO has also developed a search engine called ...

Full article: http://www.searchenginejournal.com/know-customers-going-a...

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