29 Aug '13, 7pm

Yelp Gets Bad Reviews From Small Business Owners in Los Angeles

Small business owners have criticized Yelp since the company's launch nearly 10 years ago. But dozens of Los Angeles business owners recently gathered together to voice their concerns in person at a town hall meeting in Hollywood, the Los Angeles Times reported. According to the article, the social review site has organized a series of town hall meetings throughout the U.S. in an effort to clear its reputation and "reach out to business owners." Although the meeting was designed to nullify claims that Yelp manipulates reviews and ratings to favor advertisers, it quickly turned into an opportunity for disgruntled business owners to vent their frustrations about that very issue. The Los Angeles Times reported that during the Q&A portion of the meeting many business owners criticized Yelp for allowing users of the site to write "inflammatory comments." Several owners were esp...

Full article: http://searchenginewatch.com/article/2291663/Yelp-Gets-Ba...

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