30 May '13, 8pm

Understanding the Eco-system that Builds Positive Reputation Online

Understanding the Eco-system that Builds Positive Reputation Online

As CxOs, executives and managers of a brand or business or company, the biggest dilemma that you would face is ‘what to do about my company/brand reputation online?’ Some of you would be oblivious to what your customers and the marketplace is saying about your brands whereas some of you who know, are in a fix on how to communicate back in the best possible way. Some of you would be finding it hard to deal with motivated dissatisfied customers blogging about negative issues and soliciting followers for themselves. Yet, a few of you would be scouting for a way to reply to the compliments that you received for a good service that you provided.

Full article: http://www.searchenginejournal.com/understanding-the-eco-...

Tweets

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