30 Apr '13, 3pm

Be An Account Manager Super Hero! 64 Enduring Lessons for Success, Part 1: Account management is the bidirecti...

Be An Account Manager Super Hero! 64 Enduring Lessons for Success, Part 1: Account management is the bidirecti...

Account management is the bidirectional art of representing your business to clients and vice versa. The job requires skill, advocacy, diplomacy, leadership, boundaries, intelligence, method, heart, patience, experience, and hopefully, wisdom. Superb account managers are rare and exhibit marvelous professional and personal characteristics, some of which can’t be taught. This post kicks off a multi-part series discussing the many “dos” and “don’ts.” I’ve been thinking about this post for some time. aimClear has grown to be a company of well-skilled account managers, a number of whom are seriously talented and inspire me every day. Of course, as aimClear’s founder, I was the original account manager and set the tone. Back in the day, I tossed my disruptive and flamboyant personal style into the corporate crucible. Fortunately, employee after employee helped flesh things out,...

Full article: http://www.aimclearblog.com/2013/04/30/be-an-account-mana...

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