14 May '18, 2pm

Google to notify those who leave reviews when business owners respond

When businesses respond to, or update responses to customer reviews, the customer now receives an email notification. The business’s response is published immediately and 5 minutes later, the notification is sent. This 5 minute delay allows time for the merchant to make any corrections to their response after submitting. The notification email informs the customer of a reply to their review, and contains a link to a page with the full owner response. Note: The review response is published immediately on Search and Maps.

Full article: https://searchengineland.com/google-to-notify-those-who-l...

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Google to Notify Users When Businesses Respond to Reviews by @MattGSouthern

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