31 Jan '13, 3pm

Social Media and Customer Service: Keep Your Loyal Customers Coming Back for More

This infographic, produced by Desk.com, highlights the customer service opportunities that social media offers businesses both large and small. Scroll through to learn more about how many internet users are turning to social media for customer support, what demographic segments prefer help desk response via Facebook and Twitter, and how you can get more out of your business use of all things social.

Full article: http://www.searchenginejournal.com/social-media-and-custo...

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