06 Nov '17, 11am

Addressing multiple client stakeholders doesn't have to be a doozey. Advice from our Client Engagement team:

When working in client service and consulting, your direct client point of contact may not always be the final decision maker. It’s important to know all stakeholders who are a part of the decision making process and how to get (or keep) them involved to maintain momentum. For the purposes of this example, we’ll call this person “Bob” . In many cases, Bob can be someone’s manager or a peer who is a critical stakeholder to the success of the partnership. To avoid roadblocks along the way, make it an objective to get Bob included in conversations along the way and anticipate what Bob cares about when sharing ideas and recommendations Two simple ways to include Bob in your projects: Plan for and address Bob Get to know what Bob cares about. Address those topics in conversations, presentations, recommendations, deliverables, and reports. For example: “We’re seeing X happening ...

Full article: http://www.seerinteractive.com/labs/consulting-clients/ad...

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