07 Sep '17, 2pm

6 things you need to know about Google's Q&A feature on Google Maps

In mid-August, Google rolled out a new feature on the Google Maps app for Android called Questions & Answers. This feature is currently also available on mobile browsers. Here are some aspects of this new feature that business owners and marketers may need to be aware of. 1. If you don’t see the feature, you might need to update the app I’ve spoken to many users who don’t see the feature on listings, but once they go to the Play Store and install an update to the app, they are able to see it. 2. Customers don’t get notifications (yet) If a user asks a question, he or she won’t get notified when someone responds. This is contrary to what Google stated in their announcement: “When you get an answer, we’ll notify you through Google Maps.” In every test I have done thus far, the user who asks the question doesn’t get a notification when you respond to it. My assumption is that...

Full article: http://searchengineland.com/6-things-need-know-googles-qa...

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